Terms & Conditions of the use of our Website

The use of this site is personal use only.

You may not use the site for any commercial purposes without our express permission, contact us here.

Acceptance of these Terms – By browsing on the website you are deemed to have accepted these terms.

Terms & Conditions of booking a hike or trip with us

It is compulsory for clients booking a hike or trip with us to have comprehensive travel / medical insurance.

Privacy Policy

Southern African Overland Tours is the sole owner of information collected on this site.

We will not sell, share, or rent this information to any outside parties.

We collect information from our customers to create the best trip for your requirements and better serve you.

Information collected via our forms includes your name, contact numbers and e-mail address.

We do not allow third parties to collect information on our users.

For statistical purposes some non-personal information regarding site usage and browsing may be used by us for analysis.

This information is only used to track broad patterns and effectiveness of the site, and does not include contact or payment information, nor does it include any personal information of the people browsing the site.

Pricing

Any pricing on Southern African Overland Tours is in South African Rand (ZAR).  Currency conversion rates are available on XE Convertor here.

Our Cancellation & Refund Policy
Cancellation of a hike or trip by Southern African Overland Tours:

If we need to cancel your hike or trip for any reason, a full refund of any monies paid as a deposit or payment for the hike or trip will done.

Cancellation of booked hikes and trips by our clients:

Once a deposit is paid:

  • A full refund will be given if notice of the cancellation is received from you within 40 days of the start of the trip or hike; however, we will deduct a handling fee of R500.
  • If notice is received from you between 39 to 24 days of the start of the trip, we will refund 50% of your deposit.
  • If notice is received from you between 23 to 10 days of the start of the trip, we will refund 20% of your deposit.
  • If notice is received from you less than 10 days of the start of the trip, there will be no refund of the deposit, unless you book another trip or get someone else to fill your spot.

It is strongly recommended that trip cancellation insurance is obtained from your travel agency.

The nitty gritty and more about insurance, rescue and recovery

It is compulsory for clients booking a hike or trip with us to have comprehensive travel / medical insurance.

We have full participant liability insurance for all our vehicles with ‘out in africa’ included. That means if we break down in the bush someone will come and fix the vehicle. If they can’t fix it they will tow it to the nearest place where it can be fixed. In the mean time we can hire a vehicle to carry on with our travels.

Even though we love to go to wild and remote places we look after our vehicles but for ‘just in case’ we do have a Sat. phone, huge first aid kit that we actually know how to use and a full recovery kit with tools.

Company Registration & Domicillium

Our domicilium citandi et executandi, for all legal purposes, is 37 Firtree Avenue, Cleland, Pietermaritzburg, 3201

References – All references to ‘The Website’, ‘us’, ‘our’, ‘we’ and ‘SAfricaOverland’ are references to Drakensber Hiker (Pty) Ltd TA Southern African Overland Tours, registration no. 2013/034873/07.

We are a company registered in the Republic of South Africa.

Our registered address is 37 Firtree Avenue, Cleland, Pietermaritzburg, 3201.

 +27 33-396 3906
 +27 72-947 1174
ian@safricaoverland.co.za